Sacred terms and conditions governing our spiritual services
At Innovara, we are dedicated to providing top-tier solutions for businesses seeking to enhance their operational efficiency through advanced digital tools. Our commitment is reflected in our development of platforms like InnovaConnect ERP, InnovaFlow Workflow Automation, and InnovaInsight Data Analytics, all designed to support Swiss companies' unique needs.
Access to our services is subject to compliance with these Terms of Use, which outline the rights and responsibilities of our users and the company. By utilizing our platforms, users agree to adhere to all applicable laws and regulations, including those governing data privacy and intellectual property.
We reserve the right to modify these Terms at any time; such changes will be posted on this page with updated effective dates. Continued use of our services constitutes acceptance of any revised terms.
Innovara aims to deliver reliable and efficient solutions; however, we do not warrant that our platforms will be uninterrupted or error-free. We may perform maintenance or updates that temporarily disrupt service but will endeavor to minimize such periods.
All intellectual property rights related to our platforms, including trademarks, logos, and proprietary content, are owned by Innovara or our licensors. Users are prohibited from reproducing, distributing, or modifying our content without explicit permission.
Users are responsible for maintaining the confidentiality of their account information and for all activities conducted through their accounts. Any unauthorized use should be reported immediately to our support team.
Innovara may collect and process personal data in accordance with our Privacy Policy, which details the types of data collected, purposes, and user rights. We encourage users to review this policy to understand our data practices.
Disputes arising from these Terms or the use of our platforms shall be governed by Swiss law, and any legal proceedings must be initiated in the courts of Zürich, Switzerland.
If you have questions about these Terms or wish to contact us, please reach out via email at office@innovaraone.com or call +41 44 461 00 33. Our office is located at Weststrasse 169, 8003 Zürich, Switzerland.
These Terms of Use are intended to foster transparency and trust as we provide solutions to support Swiss businesses in their digital transformation journey. We appreciate your cooperation and adherence to these guidelines.
By continuing to use our services, you acknowledge that you have read, understood, and agreed to these Terms of Use, which form a binding agreement between you and Innovara.
At Innovara, we prioritize transparent and fair practices concerning our offerings related to business digital solutions. Our terms of return are designed to clarify the conditions under which clients may request adjustments or refunds for our development services and products, including InnovaConnect ERP, InnovaFlow Workflow Automation, and InnovaInsight Data Analytics.
All inquiries regarding returns should be directed to our dedicated contact email: office@innovaraone.com. Customers are encouraged to review the detailed provisions before initiating any request.
Our return policies apply solely to specific service agreements and licenses purchased through our official channels. Custom development projects are subject to individual contractual terms, which may differ from standard policies.
Returns for standard solutions like InnovaConnect ERP or InnovaFlow are considered under the conditions of mutual agreement if discrepancies arise from deliverables or functionalities not aligned with initial specifications.
Clients wishing to request a return must submit a formal request via email within 14 days of receipt of the deliverable. The request should specify the reasons and include relevant documentation or evidence supporting the claim.
Our team will review the request promptly and communicate the outcome within 7 business days. Returns are evaluated case-by-case, considering the nature of the service or product involved.
Upon receiving a return request, our specialists assess the feasibility of the request based on project milestones, existing modifications, and contractual obligations. Approval may depend on the state of implementation and the extent of customization involved.
In cases where a return is approved, the client may be eligible for a partial or full refund, subject to deductions for work completed and expenses incurred.
Refunds, where applicable, are processed through the original payment method within 30 days of approval. The refund amount will correspond to the proportion of work not delivered or functionality not met.
We reserve the right to deduct costs associated with work already performed or resources allocated prior to the return request.
Clients are responsible for providing accurate information and cooperating during the evaluation process. It is essential to facilitate access to relevant documentation or systems if required for review.
All return requests must adhere to the procedures outlined in this policy, and failure to comply may result in denial of the request.
Our return policies exclude cases where services have been fully utilized or where significant modifications have been made beyond initial scope. Custom solutions or bespoke integrations are generally exempt unless specified otherwise in contractual agreements.
Any disputes arising from the application of this policy should be addressed through mutual consultation or via legal channels if necessary.
For assistance related to return requests, please contact our support team at:
Our team is committed to providing clear guidance and support throughout the return process, respecting the mutual interests of our clients and our company.
This Terms of Return policy is intended to foster transparency and trust between Innovara and its clients. While we aim to accommodate reasonable requests, we emphasize that all returns are subject to review and approval based on the outlined conditions.
We recommend reviewing this policy periodically for updates or modifications that may be communicated through our official channels.
